ADERINOYE OYINDAMOLA GABRIEL

Digital Operations & Community Engagement Specialist | Aspiring AI/Tech Professional

Remote, NG.

About

Highly motivated and detail-oriented professional with a strong foundation in digital operations and community engagement, adept at managing online interactions and fostering vibrant digital communities. As an aspiring AI/Tech professional, I leverage robust communication skills and digital literacy to drive efficiency, enhance user experiences, and contribute to innovative projects, with a proven ability to adapt and excel in remote environments.

Work

Freelance / Remote

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Customer Support & Social Media Assistant

Remote, Nigeria, Nigeria

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Summary

Managed real-time social media interactions and customer inquiries, ensuring prompt, professional responses and positive user experiences across diverse digital platforms.

Highlights

Managed real-time social media interactions across multiple platforms, ensuring prompt and professional responses that enhanced user satisfaction and brand perception.

Efficiently resolved customer inquiries and issues, maintaining a positive user experience and contributing to improved response times.

Demonstrated strong digital literacy and adaptability across various communication tools, optimizing engagement strategies for diverse online communities.

Prepared and formatted critical documents with meticulous accuracy and attention to detail, supporting seamless daily operations and consistent service standards.

Supported daily digital operations, consistently upholding high service standards and contributing to a cohesive online presence.

Freelance / Remote

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Web3 Community & Project Contributor

Remote, Nigeria, Nigeria

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Summary

Contributed to the development and growth of Web3 projects by actively participating in and moderating online communities, enhancing user experience and engagement.

Highlights

Actively contributed to the development and growth of Web3 projects, driving community participation and fostering a dynamic online environment.

Moderated discussions and promptly responded to user inquiries on platforms like Discord and Telegram, resolving issues and maintaining a positive community atmosphere.

Assisted in onboarding new users, providing comprehensive support and resources that improved user retention and engagement.

Provided constructive feedback to enhance user experience and community interaction, directly influencing product improvements and feature development.

Stayed updated with emerging trends and technologies in the Web3 space, applying insights to optimize community strategies and engagement.

Education

Lead City University

Ibadan, Oyo State, Nigeria
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Bachelor of Medicine, Bachelor of Surgery (MBBS) Medicine and Surgery Grade:

Languages

English

Skills

Digital Operations

Online Communication, Chat Support, Social Media Management, Community Moderation (Web3), Digital Literacy, Internet Tools, Remote Work, Digital Engagement.

Customer Service

Customer Support, Inquiry Resolution, User Experience (UX), Feedback Integration.

Organizational Skills

Time Management, Multitasking, Attention to Detail, Document Preparation, Operational Support.

Emerging Technologies

Web3, Blockchain Concepts, AI Fundamentals, Tech Trends.

Soft Skills

Adaptability, Problem-Solving, Independent Work, Communication, Collaboration.